About the Role
The International Customer Support role at 2COMS in Bengaluru focuses on providing voice-based assistance to global clients. The position involves handling inbound and outbound calls, addressing customer queries, resolving issues efficiently, and ensuring a high level of customer satisfaction. Candidates must have excellent English communication skills, a customer-centric approach, and the ability to work in rotational shifts, including night shifts. This role is ideal for freshers or professionals with up to 5 years of experience who are looking to build their careers in international BPO or customer service environments.
Detailed Overview
💼 2COMS International Customer Support Job Highlights
Job Title | International Customer Support |
Company | 2COMS |
Location | Bengaluru / Bangalore |
Experience Required | 0–5 years |
Salary | ₹2.75 LPA to ₹5.00 LPA (Based on experience & interview) |
Shifts | Rotational shifts (including night shifts for international support) |
Week Off | 5-day work week, 2 rotational offs |
Mode of Work | Work from Office |
Job Type | Full-time |
Apply Link | Apply Link at the end |
🔍 Key Responsibilities
Handle inbound and outbound customer calls
Provide prompt resolution to international client queries
Document customer interactions accurately
Meet performance metrics like call quality, handling time, and customer satisfaction
🎓 Eligibility Criteria & Preferred Skills
✅ Education: Any graduate (preferred: English-medium background)
✅ Experience: 0-5 years in customer support / BPO / international voice process
✅ Skills:
Fluent English communication
Customer-first attitude
Ability to work in rotational shifts and night shifts
✅ Good to have:
Prior international voice process experience
Basic computer proficiency
💰 Salary, Shifts & Week Off
Salary: ₹2.75–₹5 LPA
Shifts: Rotational (day/night shifts based on process)
Week Off: 2 rotational week offs (5-day work week)
📌 How to Apply
💻 Steps:
1️⃣ Visit the Naukri job link 2️⃣ Click Apply Now 3️⃣ Register/login, fill form, upload resume 4️⃣ Submit application
👉 Tip: Highlight your English fluency and any previous customer support experience in your resume for better visibility.
About the Company
2COMS, a trusted staffing and recruitment solutions firm, is hiring for its International Customer Support team in Bengaluru. This is an excellent opportunity for fresh graduates or candidates with up to 5 years of experience to work in a fast-paced, global customer service environment.