About the Role
[24]7.ai, a global leader in customer engagement solutions, is conducting a Walk-in Interview Drive for the International Chat Process role. If you're looking for an entry into the BPO industry with excellent communication skills, this is your chance!
Detailed Overview
Job Overview
Details | Description |
Company | [24]7.ai |
Job Role | International Email/Chat Process (Non-Voice) |
Job Type | Full-time (Walk-in Interview) |
Experience | Freshers & Experienced |
Work Location | Bangalore |
Work Mode | Work from Office |
Shift | Rotational (Night Shifts included) |
Eligibility Criteria
Minimum qualification: PUC (12th Pass) or Any Graduate
Excellent written English communication skills
Comfortable with rotational night shifts
Skills Required
Strong written communication and comprehension
Ability to handle multiple chats simultaneously
Basic computer and internet knowledge
Flexible attitude and quick learning ability
Usage of CRM tools
Job Responsibilities
Handle customer queries via chat in a professional and timely manner
Provide product/service information, resolve concerns
Maintain proper documentation of each interaction
Escalate unresolved issues as needed
Ensure customer satisfaction and maintain quality standards
Walk-in Interview Details
Date | Monday to Friday |
Time | 9:30 AM to 3:00 PM |
Venue | Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 |
Documents to Carry
Updated Resume
Government ID Proof (Aadhaar, PAN)
2 Passport Size Photos
Educational Certificates (Xerox & Originals)
FAQs
Q1. Is prior experience required?
No, freshers can apply. Training is provided.
Q2. What is the interview process?
Typing test → Written Assessment → HR & Operations Round
Q3. Is it a voice-based job?
No, it’s a non-voice/chat support role.
Q4. What’s the work location?
Bangalore, Work from Office.
About the Company
[24]7.ai is a leading provider of Customer Experience (CX) Solutions and Services blending deep operational expertise, omnichannel customer interaction support, and award-winning AI-powered CX products.With over two decades of contact center expertise, [24]7.ai is redefining how artificial intelligence, human insight, and deep vertical expertise can produce customized, satisfying customer experiences. With a commitment to excellence, we leverage purpose-built technology and highly skilled teams to ensure seamless interactions between businesses and customers worldwide. As a trusted partner for numerous enterprises, our solutions transcend industry standards, setting benchmarks for reliability, scalability and customer satisfaction.
