About the Role
You’ll be part of the India business vertical, which includes:
💄 Beauty (Salon, Spa, Men's Grooming)
🏠 Home (AC/Appliance Repair, Electricians, Cleaning, Painting)
🧼 Products (Beauty Tools, Water Purifiers, Smart Locks)
As a Category Manager (City), you'll own the demand-supply match, drive service quality, and lead growth initiatives in your assigned city – Bengaluru in this case.
Detailed Overview
What You’ll Do
You’ll handle 3 key responsibilities:
Supply Onboarding
Bring in the right quality service professionals
Maintain service excellence standards
Daily Ops Ownership
Ensure smooth daily operations
No breakage in bookings or delivery
Growth & Quality Initiatives
Implement central-level strategies in your city
Improve customer experience and service delivery
Additional Involvement:
Engage deeply with partners on the ground
Identify local challenges and fix them
Run efficient onboarding, training, and SOPs
Skills & Qualifications
Bachelor’s Degree is mandatory
6 months to 2.5 years of work experience
Strong analytical & problem-solving skills
Comfort in high-speed, ambiguous environments
Startup mindset: Hustle + Ownership
Strong communication & on-ground execution
What You Can Expect
Full ownership & steep growth path
Cross-functional learning with high-performing peers
A blend of startup agility and corporate maturity
Health insurance for you and your family
Inclusion-focused work culture
Tools & tech to help you thrive
Opportunity to transform lives — for customers and partners
FAQs
Q1. Is this role remote or on-site?
This is an on-ground city role in Bengaluru. You’ll be expected to work closely with professionals and operations locally.
Q2. Do I need prior startup experience?
Not mandatory, but experience in fast-paced, high-ownership roles is preferred.
Q3. Is there any relocation support?
Relocation is not mentioned, but candidates should be willing to work from Bengaluru.
Q4. Can freshers apply?
No. Minimum 6 months of work experience is required.
About the Company
Urban Company is India’s leading tech-enabled home services platform where customers book services ranging from beauty and grooming to appliance repair and home maintenance — all delivered at their doorstep.
With a mission to deliver a high-quality, reliable, and standardized experience, Urban Company empowers service professionals through training, tech, tools, finance, and insurance so they can grow alongside the platform.
