About the Role
SHL is hiring Application Support Engineers to join its Gurgaon team. If you’re passionate about solving application issues, improving system performance, and collaborating globally, this role offers a strong career opportunity in the tech-support domain.
Detailed Overview
Role Overview
Position: Application Support Engineer
Category: Technology & Support
Location: Gurgaon Office
Job Type: Full-time
Requisition No: VN3849
Posted By: SHL Careers
Who Can Apply
🎓 Essential Qualifications:
Proficiency in troubleshooting and root cause analysis
Strong knowledge of relational databases (MSSQL/MySQL)
Excellent communication for global team collaboration
💡 Desirable Skills:
Familiarity with Python or PowerShell scripting
Understanding of CI/CD, Agile development, and cloud-based platforms
Job Type & Location
Parameter | Details |
Type | Full-time |
Location | Gurgaon, India |
Department | Application Support |
Experience Level | Entry to Mid-level |
Work Mode | Likely on-site |
Responsibilities & Skills
📌 Key Responsibilities:
Handle application-level support for the SHL Assessment Platform
Own customer-reported issues end-to-end
Work with teams across QA, Dev, Commercial, and Leadership
Document bugs and support process improvements
🧠 Skills Needed:
Analytical thinking and solution orientation
Database troubleshooting (MSSQL/MySQL)
Clear communication across global teams
Optional scripting & Agile experience
Why Join SHL?
✅ Work in a collaborative, DEI-focused global team
✅ Competitive benefits for you and your family
✅ Flexibility, mentorship, and career coaching
✅ High investment in tech transformation
✅ Make a measurable impact on global workplaces
Application Details
📥 Apply Now: 🔗 Click here to apply
About the Company
SHL is a global leader in people insight and talent solutions. For over 40 years, SHL has helped organizations unlock the full potential of their workforce using innovative assessments, AI-powered analytics, and data-driven strategies.
